The BizAI CRM Voice Agent is more than a phone answering system. It’s your business’s first impression, lead qualifier, and booking assistant all in one.
Powered by conversational AI, it understands your callers, speaks naturally, and handles every enquiry with professionalism.

Whether it’s a customer calling after hours, a new lead wanting a quote, or someone booking a service, your BizAI Voice Agent ensures every opportunity is captured and logged instantly inside your CRM.

Say goodbye to missed calls and manual data entry, and hello to smarter, automated communication that works 24/7.

Here’s How It Works

A customer calls your business.

Your BizAI Voice Agent answers instantly with a friendly, natural voice – greeting the caller and offering help.

It listens, understands, and responds.

Using conversational AI, it can answer questions, book appointments, or take messages – just like a real receptionist.

It captures and updates everything.

Caller details, notes, and bookings sync straight into your BizAI CRM contact record.

It triggers follow-ups automatically.

Sends SMS confirmations, reminder emails, or notifies your staff.

You see it all in one place.

Every call, chat, and message appears in your unified CRM inbox, ready for your team to review.

No more missed calls. No more double handling. Just intelligent communication that converts.

Your AI Receptionist is Built to Support Your Team,
Not Replace Them

BizAI Voice Agent isn’t here to take jobs, it’s here to take pressure off.

You can turn it on or off anytime.

Run it during after-hours, weekends, or busy call periods. Then hand control back to your in-house team whenever you like.

Your current receptionist can still answer calls during business hours, while the AI Voice Agent:
Takes over when your team logs off

  • Handles overflow during high-volume times
  • Transfers calls to real staff when needed
  • Keeps your CRM and workflows running 24/7

This means you’re not saying goodbye to your people, you’re giving them an extra teammate that never sleeps, never forgets, and helps your business stay responsive around the clock.

Scale On Demand, No Extra Staff Required

When call volume spikes, your BizAI Voice Agent scales instantly.
It can handle up to 100 inbound calls at once, each one answered in seconds, every conversation logged and followed up automatically.

Turn up your marketing campaigns without worrying about missed calls, long queues, or hiring extra staff.
Your AI receptionist grows with your business, not your payroll.

💡 High Concurrency Inbound

  • Handles 100+ simultaneous calls with zero downtime
  • Prioritises and routes calls intelligently
  • Captures every lead, every time, even during promotions or peak hours
  • Fully integrated with your BizAI CRM

🔍 Quick Answers (for total peace of mind)

  • Will it interrupt my live team?
    No, it only answers when your staff are busy or unavailable.
  • Can it manage multiple call types?
    Yes, from new enquiries to bookings and messages, it understands context.
  • Is there a delay between calls?
    None. Every caller gets an immediate response.

See the BizAI Voice Agent in Action

Watch our latest webinar where we showcase real inbound call examples using BizAI’s AI Voice Agent, from answering enquiries to booking appointments and syncing data into the CRM.

👉 See how real businesses are already saving hours every week with AI-powered calls.

Key Features & Benefits of BizAI Voice Agent

Feature What It Does Benefit to Your Business
24/7 AI Answering Answers every call instantly, day or night. Never miss a lead or opportunity again.
Smart Conversational AI Understands callers naturally and responds in real time. Delivers a human experience that builds trust.
Lead Capture & Qualification Collects caller details and updates your CRM automatically. Saves hours of admin and eliminates manual data entry.
Calendar Integration Books appointments directly from the call. Converts callers into clients automatically.
Call Transfers Routes urgent calls to the right team member. Keeps your team responsive without constant interruptions.
CRM Sync Logs calls, transcripts, and notes directly inside BizAI CRM. Gives your team a full 360° view of every customer.
Multi-Language & Local Accent Supports natural Australian voices and global languages. Enhances professionalism and caller comfort.
Automated Follow-Ups Sends SMS and email confirmations or reminders automatically. Keeps your business connected 24/7 and boosts customer satisfaction.
High-Concurrency Inbound (up to ~100 calls*) Answers, qualifies, and books multiple calls at once while routing urgent ones to staff. Scale marketing safely and convert spikes into bookings without hiring extra people.
Feature What It Does Benefit to Your Business
24/7 AI Answering & Call Handling Answers inbound calls day or night using natural, human-sounding speech. Never miss a lead again. Every call is answered instantly, even after hours.
Smart Conversational AI Understands caller intent, asks clarifying questions, and responds naturally. Builds trust and delivers a professional, human-like experience.
Call Routing & Transfers Transfers qualified calls to the right person automatically. Connects callers quickly and reduces lost opportunities.
Lead Capture & Qualification Gathers and saves caller details such as name, number, email, and intent. Eliminates manual note-taking and ensures qualified leads enter your CRM.
CRM Integration (BizAI CRM Core) Syncs caller data, recordings, and transcripts instantly. Gives your team full visibility of every call and contact.
Flexible On/Off Mode & Team Integration Turn your AI Receptionist on after hours, weekends, or busy times, and off when your staff are available. Keeps your human team in control while expanding coverage and supporting growth without adding headcount.
Automated SMS & Email Follow-Ups Sends custom follow-ups automatically after the call. Converts more callers into appointments or sales without manual effort.
Multi-Language & Accent Options Supports English, Australian, and global voice options. Communicates naturally with every customer in their preferred style.
Custom Voice & Greeting Personalises the tone and greeting for your business. Keeps every interaction consistent with your brand voice.
Smart Availability Rules Handles different call routing during business hours or after hours. Provides 24/7 responsiveness without burning out your staff.
Integrated Text & Email Conversations Continues chats by SMS or email automatically after the call. Keeps your communication flowing smoothly across all channels.
Real-Time Analytics & Transcripts Tracks every call, transcript, and customer sentiment. Gives you insights to improve service quality and sales performance.
Web Chat & Social Integrations Connects with web chat, Facebook, Instagram, and Google. Brings all conversations into one central place for your team.
Automated Workflows & Triggers Links call outcomes to workflows that trigger actions automatically. Saves hours of admin time and ensures no lead slips through the cracks.
Calendar & Booking Integration Books appointments directly during the call. Turns interest into confirmed bookings instantly.
Full Telephony System Built-In Includes business numbers, call tracking, and voicemail management. Simplifies your tech stack and improves communication efficiency.
Scalable for High Volume Calls Handles multiple inbound calls simultaneously without delay. Ideal for teams, franchises, or fast-growing service businesses.
Unified CRM Inbox Combines calls, SMS, emails, and social messages in one view. Gives your team a single place to manage all customer communications.
AI Learning & Optimisation Continuously improves tone, accuracy, and performance over time. Gets smarter and more effective the longer it runs.
Customisable Workflows & Scripts Lets you tailor the AI’s conversation flow to your business needs. Adapts perfectly to your services, processes, and tone.
Analytics & ROI Reports Provides real-time dashboards and performance insights. Shows exactly how your AI agent impacts leads, bookings, and revenue.
Part of the Full BizAI CRM Ecosystem Integrates with marketing, automation, and client tools. Gives you one unified system for all sales, service, and communication.

Why Businesses Love BizAI CRM Voice Agent

  • Instant responsiveness: always available, never misses a call.

  • All-in-one simplicity: calls, chats, and CRM in one platform.

  • Built for Australian businesses: local voice options, compliance, and support.

  • Scalable and smart: adapts to your business size, from solo operator to full team.

  • Drives revenue automatically: every call becomes a new lead, booking, or sale.

Ready to See It in Action?

Experience how the BizAI CRM Voice Agent can answer every call, qualify leads, and grow your business — all automatically.

(Currently trained on a dental practice for demo purposes)

Want to see it Work on Your Business? Book a Call Below!

AI Voice Agents are part of BizAI CRM

Get AI-powered chatbots that capture leads and book appointments, plus a full-featured CRM with website, SMS, calls, and automation, all in one place.

Click below to see everything included.

Pricing Plans

All Prices in AUD, GST Included

Monthly Billing Annual Billing

BizAI CRM

$497/MO

$4970/YR

+ AI & Normal Usage Fees

Includes a $50 USD one-time credit to get you started

All-in-one CRM designed to help you close more deals, respond faster, and grow your business with smart automation and built-in AI.

Advanced AI Features

Your AI receptionist that never sleeps.
Voice AI answers incoming calls 24/7 with a natural, human-like voice. It can capture enquiries, respond to common questions, take messages, transfer urgent calls, or even book appointments—so you never miss a lead, no matter the time of day.

Never miss a lead or support request again.
Conversation AI handles inbound messages across Facebook, Instagram, and Google My Business, answers common customer questions, books appointments, and keeps conversations flowing after hours. Whether it’s a quick enquiry or a booking request, your AI assistant is always on, ready to help.

Turn customer feedback into reputation gold.
Reviews AI monitors incoming reviews and instantly responds with customisable, brand-friendly replies. Keep your online reputation strong, save time on manual replies, and show your customers you care—without lifting a finger.

Automate your business, step by step.
Workflow AI takes care of the repetitive stuff—like sending follow-ups, assigning tasks, tracking progress, and managing customer journeys. Whether you’re onboarding new leads or reminding clients about appointments, your AI is behind the scenes keeping everything running smoothly.

Marketing copy that writes itself (almost).
Content AI helps you generate high-converting content for emails, blogs, websites, ads, and social media posts—without the writer’s block. Maintain your brand voice and publish faster, with AI that understands what your audience needs to hear.

More Advanced CRM Features

Never lose a lead to voicemail again.
When you miss a call, your CRM instantly sends a personalised text back—keeping the conversation going and giving you a second chance to convert.

Stay in the loop with your leads and clients.
Manage real-time conversations across SMS and email—all from one place. Respond quickly, track the full conversation history, and never lose context again.

Turn website visitors into booked appointments.
Add a chat widget to your website that connects directly to your CRM. Capture leads, answer questions, and continue the conversation via text—even after they leave your site.

A central hub for all your customer data.
Track every lead, client, and opportunity in one place. Get a full view of your customer journey and keep your team aligned with up-to-date information.

Automated appointment booking made easy.
Let leads book directly into your calendar with smart scheduling tools that sync with your availability, reduce no-shows, and save time on back-and-forth.

Visualise your sales pipeline, step by step.
Easily track leads as they move through your funnel. Assign tasks, set follow-ups, and forecast revenue with clear pipeline visibility.

Send beautiful, automated emails that convert.
Build email campaigns, automate follow-ups, and stay top of mind with customers. Segment your lists and send the right message at the right time.

Boost your credibility with more 5-star reviews.
Automatically request reviews from happy customers, respond to feedback, and monitor your online reputation from one central dashboard.

All your messages in one place—even from Facebook.
Manage incoming Facebook enquiries alongside SMS, email, and chat. Keep response times short and your conversations organised.

Engage leads directly from your Google Business Profile.
Reply to customer enquiries that come through Google without switching platforms. Build trust, answer questions fast, and convert searchers into customers.

Capture leads anywhere, anytime.
Create smart forms for your website, landing pages, or emails. Every submission is automatically added to your CRM—no manual entry needed.

Know who’s calling—and what’s working.
Track inbound calls from your Google Business Profile. See where leads are coming from, record calls, and use real data to improve your marketing.

BizAI CRM Max

$997/MO

$9970/YR

+ Usage Fees (Reduced)

Includes a monthly $50 USD credit

Perfect for businesses ready to level up with powerful tools for content creation, community building, memberships, affiliate growth, and hands-free marketing systems—all in one place.

Everything in BizAI CRM Plus…

Ultimate CRM Features

Simplify payments with a single text.
Send payment links directly via SMS, allowing clients to pay instantly through their mobile devices. This feature streamlines the payment process, reducing delays and improving cash flow.

Manage your social media effortlessly.
Schedule and publish posts across multiple platforms, including Facebook, Instagram, LinkedIn, and Google My Business, all from one centralized dashboard. Plan your content calendar in advance and maintain a consistent online presence.

Gather insights directly from your audience.
Create customized surveys with conditional logic to collect valuable feedback, understand customer preferences, and make informed business decisions

Automate actions based on link clicks.
Use special links that, when clicked, trigger specific actions within your CRM, such as sending follow-up emails or updating contact information, enhancing your marketing automation.

Guide prospects through a structured journey.
Build and customize sales funnels to lead potential customers through a defined path, increasing conversion rates and maximizing sales opportunities.

Create professional websites with ease.
Design and launch full-featured websites using intuitive drag-and-drop tools, complete with customizable templates and integrated analytics to monitor performance.

Offer exclusive content to your audience.
Develop membership sites to provide gated content, courses, or communities, enhancing customer engagement and creating additional revenue streams.

Gain comprehensive insights into your business.
Access detailed reports on sales, marketing campaigns, customer interactions, and more, enabling data-driven decisions to optimize performance.

Automate workflows based on specific events.
Set up conditional statements that initiate actions within your CRM, such as sending emails or updating records, improving efficiency and responsiveness.

Execute targeted marketing efforts.
Design and manage multi-step marketing campaigns across various channels to nurture leads and drive conversions.

Enhance your content marketing strategy.
Create and manage blog posts directly within your CRM, optimizing for SEO to increase visibility and attract more visitors to your website.

Expand your reach through partnerships.
Manage affiliate programs by tracking referrals, commissions, and performance metrics, incentivizing partners to promote your products or services.

Streamline your sales process.
Generate and send professional proposals and estimates with customizable templates and digital signature capabilities, accelerating deal closures.

Foster engagement with dedicated spaces.
Build and manage online communities where members can interact, share content, and access exclusive resources, strengthening customer relationships.

Recognize achievements with personalized certificates.
Issue customized certificates for course completions or milestones, enhancing the value of your educational offerings and acknowledging user accomplishments.

Collaborate seamlessly with your team.
Utilize collaborative tools to work on documents, share feedback, and manage projects within your CRM, improving team productivity and communication.

Engage and educate your audience interactively.
Create quizzes to assess knowledge, qualify leads, or provide interactive content, enhancing user engagement and gathering valuable data.

Bridge offline and online experiences.
Generate QR codes that link to your digital content, making it easy for customers to access information, promotions, or contact forms from physical materials.

Usage Fees

Feature / Service BizAI CRM BizAI CRM Max
Phone System (Non AI) – Making Calls $0.042/min $0.028/min
Phone System (Non AI) – Receiving Calls $0.0255/min $0.017/min
Phone System – Text Messages $0.0237/segment $0.0158/segment
Email Service $0.002/email $0.0014/email
LC Premium Triggers & Actions $0.03/action $0.02/action
LC Email Verification $0.0025/verification $0.0025/verification
WhatsApp Conversation $0.222/conversation Included
Auto-Complete Address $0.0089/search, $0.0158/selection Included
Funnel AI N/A Included
Content AI $0.27/1000 Words or $0.18/Image Included
Workflow AI $0.09/GPT-4 or $0.045/GPT-3.5 Included
Conversation and Voice AI $0.06/message or $0.39/min call Included
Reviews AI $0.24/review response Included